5 Benefits Of On Demand Phone Service

Pay as you go cloud services

News Flash:  on demand phone service is NOT new.  You, or someone you know may have a cell phone plan that is Pay-As-You-Go (PAYG).  PAYG accounts are easy and convenient cell phone plans that has no monthly fees.  PAYG plans offer the subscriber access to a mobile service with a pay per minute plan.   […]

Phone System Analytics – What are they, and how can I use it?

The trend in any data service is analytics.  Analytics provides the ability to create goals, measure, and analyze the goals against the data – this simple, yet effective practice is very important in today’s business landscape.  Web services like Google Analytics provides a great platform for website owners and managers to create marketing goals, measure them, and adjust accordingly. […]

5 Key Benefits for a Hosted Business Phone System

1. Peace of Mind As a business owner, you should be focusing on new sales, existing clients, and employee relations.   Why worry about a technology and service that should enable you to work more efficiently. 2. No Initial Hardware Investment With traditional telephone systems, there is an initial high investment cost just to get started.  This cost […]

How to Create Company Departments for your Startup

How to use IVR to create company departments.

Within the enterprise environment, it is logical to separate employees into specialized teams: sales, customer service, and technical support to name a few.  Within these teams, each employee understands their role and responsibilities which ultimately means keeping the customer happy. The typical startup / small business owner wears all “hats” in the organization – from sales, support, to billing.   […]

Team Members

Team Members A team member is any person to whom a business owner or entrepreneur communicates and collaborates with more often than not.   They can be someone they work with on a daily basis, like a sales or support agent, an accountant, the guy IT guy, or even the suppliers.   Centralizing all your Team Members under “one roof” […]